Active Listening
A new application of the 80/20 rule A few years ago, I had a very interesting lunch with a linguistics professor (Yes, I lead a sad life). His area of…
April 13th, 2023
Read More> A new application of the 80/20 rule A few years ago, I had a very interesting lunch with a linguistics professor (Yes, I lead a sad life). His area of…
Problem-solving for Customer Success Managers Most of us have been confronted with small children, our own and other peoples repeatedly asking ‘Why’. It can be frustrating, but it can also…
Dealing with work overload, becoming more effective and meeting your goals. You often hear that the wife is the last to know when their partner is having an affair. Well,…
Analysing leadership skills and qualities Whatever your industry or sector, the number of competitors in your marketplace, each with their own value proposition and each with their own approach towards…
How to Support Change in Your Organization Strictly speaking, the headline is not entirely accurate; doing nothing is an option; it’s just not a very good one. I am sure…
Creating a productive Team Culture I have worked and managed at both ends of the behavioural spectrum. As a trader in London’s financial markets and as a consultant at a…